Privacy Policy

Welcome to StoryMe, a personalized storytelling app designed to bring joy to children and peace to parents at bedtime. Your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the StoryMe mobile app and website.

By using StoryMe, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use StoryMe, we may collect:

  • Account Information: Name, email address, password.

  • Child Information: Child’s name, age, preferred characters (e.g., animal, hero name).

    This information is used solely for generating personalized stories.

  • Billing Information: Payment details processed securely through our third-party payment provider.

    We do not store full credit card details on our servers.

  • Language Preferences: Selected language for story generation.

2. How We Use Your Information

We use your information to:

  • Create personalized bedtime stories for your child.
  • Process your subscription or one-time purchases.
  • Manage user accounts and provide customer support.
  • Send weekly new episodes, notifications, and updates (optional).
  • Improve app performance, user experience, and story quality.
  • Ensure security, detect fraud, and comply with legal obligations.3. How We Store and Protect Your Data
  • All personal data is stored securely using industry-standard encryption.
  • Sensitive information (such as billing details) is processed by certified third-party payment processors (e.g., Apple, Google, or Stripe).
  • We limit access to your data to authorized personnel only.
  • We do not sell, trade, or rent your personal information to anyone.

4. Children’s Privacy

StoryMe is designed for families, but only parents or guardians may create accounts or enter personal information.

We do not knowingly collect personal information directly from children.

5. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Analytics (to understand app usage)
  • Cloud hosting and content generation

These providers follow strict data protection standards and only receive information necessary for their services.

6. Your Rights and Choices

Depending on your region, you may have the right to:

  • Access your personal data
  • Update or correct account information
  • Request deletion of your data
  • Cancel your subscription at any time
  • Opt out of promotional notifications

You can manage most settings directly from the app or by contacting us.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our services.

You may request data deletion at any time, and we will erase your information unless we are required by law to keep certain records (e.g., billing history).

8. International Data Transfers

If you are located outside our hosting region, your information may be transferred and processed in another country.

We ensure all transfers comply with applicable data protection laws (GDPR, etc.).

9. Updates to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify you by email or through the app.

10. Contact Us

If you have questions about this Privacy Policy or your data, you can reach us at:

Email: contact@justechlb.com

Website: https://jotamlb.com

Company Name: Jo Tam

 

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